Terms & Conditions

Pricing

All of our prices are quoted in Dirhams (AED), including customs tax. Product prices are regularly updated when price changes are received from our suppliers. International purchases will be charged in Dirhams and may incur international transaction fees from your bank or financial institution if located outside of UAE.

Shipping & Delivery

We deliver products within UAE using parzel courier. Shipping costs are calculated based on the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location.

Disclaimer

The information on this website is not intended or recommended as a means of diagnosing or treating any physical or mental condition. All matters concerning physical and mental health should be supervised by a health practitioner knowledgeable in treating that particular condition

Customer Service

NuZest is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-7 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy

We always value your feedback on our product and if there is anything wrong with it we are happy to offer you a full refund. Given the high standards we expect from our product, we ask that you fill in our survey to help us determine any defect. We will also have the product tested against other products in the particular batch. If a defect is found, we will issue you a refund.  Please contact us on info@nuzest.ae.

Security Policy

When purchasing from NuZest your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us at info@nuzest.ae